The bug we all have in our operative systems (I mean, our minds)

There’s a bug in our operative system (along with many others) that ruins conversations, which only job is to make you think on what you’re going to say next while the other person is still talking.
Of course it’s everybody’s default setting, but what listening, asking better questions, and focusing have in common is that they’re skills. And that means you can learn them. It requires effort to actually focus on what the other person is saying, but it’s worth it — people feel that they’re being heard and you get more information.
Here’s a healthy habit. Ask yourself on a regular basis this:
How much information am I missing just because I’m focused on what I want to say in response?
It’s not easy, but you’ll see results from day one.
PS. The Coaching Habit is a terrific book (you can read my notes here) on how to lead by asking good questions and listening more. If you’re interested in this topic I recommend you to a look — it’s one of the best books I’ve read on the topic.